Privacy Policy

This policy explains how ZorUniq handles personal data in connection with shopping, payments, customer service and use of this website.

Data ControllerHaikou Longhua Lupu Trading Co., Ltd.

Unit C3022-Z42, Fuxing City, New Bund, No. 32 Binhai Avenue, Binhai Subdistrict, Longhua District Haikou City Hainan Province 570105 China
China
privacy@zoruniq.com

Personal data categories

We may process information that you provide directly, information created through transactions and customer-service interactions, and technical information generated when you use the website.

OrdersName, contact details, delivery details, order contents and order status.

PaymentsPayment-related records needed to complete or administer a transaction. Payment card processing is handled through Stripe.

Customer serviceMessages, requests, complaint details and records needed to respond to you.

Technical informationDevice, browser, IP address, security and website-usage information where collected through the site.

Processing purposes and GDPR legal bases

We process personal data as needed to perform a contract, take steps requested before entering a contract, comply with legal obligations, pursue legitimate interests such as fraud prevention and service security, and process consent-based activities where consent is required.

Order fulfilment, delivery and account administration.
Payment processing, transaction records and refund administration.
Customer service and handling requests.
Fraud prevention, security, abuse detection and system integrity.
Cookie or similar technology processing where permitted by the applicable legal basis.

Payment processing

Payments are processed through Stripe. Payment information may be processed by Stripe, card networks, issuers and other participants necessary to authorize and complete a transaction.

Service providers

We may use service providers to support website operation, hosting, order fulfilment, delivery, payment processing, fraud prevention, security, customer service and other functions required to operate the store. Providers may process data only for the relevant service and subject to applicable contractual and legal requirements.

International transfers

Because the website serves international customers, personal data may be processed in countries other than the country where you live. Where GDPR transfer rules apply, appropriate transfer mechanisms and safeguards are used as required by applicable law.

Data retention

Personal data is retained only for as long as reasonably necessary for the purposes described in this policy, including order administration, legal compliance, accounting, dispute handling, fraud prevention and security. Different categories of data may have different retention periods.

Data subject rights

Where GDPR or other applicable law provides these rights, you may request:

Access to personal data.
Rectification of inaccurate data.
Erasure where applicable.
Restriction of processing.
Data portability where applicable.
Objection to certain processing.
Withdrawal of consent at any time for consent-based processing.
Complaint to the competent supervisory authority.

To exercise a privacy right, contact privacy@zoruniq.com.

Cookies and similar technologies

Cookies and similar technologies may be used for necessary website functions and, where enabled, for functional, analytics or advertising/marketing purposes. See the Cookie Policy for category details, consent choices and browser controls.

Privacy contact

Privacy and data-protection requests should be sent to privacy@zoruniq.com.